FAQ

Can I have multiple rules active at the same time?

Yes. Each active rule runs independently. If a checkout matches any rule, the configured warning or blocking message is shown.

What happens when allow checkout is enabled?

The customer sees the warning message but can still complete the purchase. Use this for soft checks such as formatting suggestions.

Can the app block PO Boxes?

Yes. You can create rules for PO Box patterns, APO/FPO destinations, address length, ZIP formats, country restrictions, and similar checkout conditions.

Why is my rule not working?

Confirm the rule is active and that Shopify has enough checkout field data to evaluate it. Some custom checkout flows can bypass standard checkout validation behavior.

How do condition groups work?

Conditions inside one group use AND logic. Separate groups use OR logic, so you can model precise validation policies without creating many duplicate rules.

Need help? Contact support@clevlabs.com.